THE MOST FREQUENTLY ASKED QUESTIONS

You can check in from 3 pm and can check out on the day of your departure as late as 12 noon. Our reception is staffed 24/7.

From November 29, 2021 you need a valid vaccination or convalescence certificate.

Our reception is there for you every day, 24/7. This gives you flexibility and special service for your stay.

There are 2 parking garages within a radius of about 500m which are always open. An area for loading and unloading luggage is available right in front of the Oberdeck.
Find out more here.

A day ticket for the parking garage at Altona train station costs 12 euros, and one for the Mercado parking garage costs 15 euros. Prices are subject to change without notice.

The parking garages in the immediate vicinity offer parking spaces for long-term parkers. Please enquire directly with the provider, APCOA Parking.

You can easily reach the airport from Altona station using the S-Bahn 1 (green line), by taxi, or with car and ride-sharing services.

Our prices depend on the size of the apartment and whether it has a balcony or not. No matter how many people move into your new temporary home, you pay per studio apartment, not per person. We offer deals at a special price for long-staying guests. The current daily rate is reduced as follows, depending on the length of your booking: by 10% when staying at least 30 days, by 15% when staying at least  90 days, and by 20% when staying 180 days or more.
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You can book a studio apartment starting from a stay duration of 2 nights. The longer you stay, the more you save. We offer deals at a special price for long-staying guests. The current daily rate is reduced as follows, depending on the length of your booking: by 10% when staying at least 30 days, by 15% when staying at least  90 days, and by 20% when staying 180 days or more.

Depending on availability, you can rent a studio apartment for up to 2 people. It is therefore the ideal temporary home away from home for business travellers as well as weekend tourists.

Guaranteed Reservation is only possible against an advance down payment. We accept all common means of payment. Booking on the phone is only possible using Sofortüberweisung (immediate transfer).

You can pay with the following methods of payment: AMERICAN EXPRESS, Mastercard, VISA, PayPal, Klarna.

Yes, you can book a studio apartment by phone if you pay by Sofortüberweisung.
You can reach us on: +49 (0)40 303 77 55 11

OBERDECK offers you a stylishly furnished temporary home, in an absolutely prime location. You enjoy more privacy and independence than in a hotel. You can provide for yourself in the fully equipped kitchen just like at home.

Serviced apartments or boarding houses offer furnished living, including a fully equipped kitchen, for longer stays or intermediate rentals with hotel-like services, such as a reception or cleaning. They are generally cheaper than hotels while offering more privacy than a standard sublease for a limited period.

With us, you live independently and flexibly, just like you’re familiar with from home. If you have any problems at any point, there is someone at reception 24/7, who will be glad to help you. After consulting with you, we will gladly take receipt of your post or bring your delivered purchases into your studio apartment. We also offer additional cleaning for a fee.

OBERDECK is a smoke-free building.

Yes. The roof terrace is freely accessible to all guests from March to Octobre.

No, but within just a few metres, you will find one of the biggest restaurant areas in the city. Whether it’s haute cuisine, fast food or a bakery you’re looking for, you are guaranteed to find what you need.
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In your studio apartment, you will have a fully equipped kitchen plus a Nespresso machine and a toaster. There are a number of bakeries and breakfast cafés in the direct neighbourhood. The Oberdeck does not offer any breakfast service.

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We have one barrier-free studio apartment. However, from the lift to the roof terrace there is a small set of stairs.

Yes, you can enjoy free Wi-Fi throughout the entire building.

Hamburg’s transport network is very well-developed: in addition to numerous bus lines, overground S-Bahn as well as underground trains and taxis, you can make use of the car-sharing services Car2go and DriveNow or the ride-sharing service MOIA. For sports fans and city visitors, bike-sharing services such as StadtRAD and the new e-scooters from Lime, Circ and Tier are just the thing.

REWE City is just 150 metres away from OBERDECK. Further supermarkets can be found in the immediate vicinity. If you need guidance, feel free to contact our colleagues at reception.

You can conveniently order your purchases from the REWE delivery service and have them delivered to OBERDECK. After consultation with you, we will take receipt of your delivery and put the food in your fridge.

A washing machine, dryer, ironing boards and irons are available to you in our laundry room.

Yes, all studio apartments are essentially equipped with anti-allergy bed linen.

“Schietwetter” (“awful weather”) can surprise you in Hamburg. That’s why we have umbrellas for our guests to borrow. Please ask at reception.

Yes, you can arrange with us to have your post and newspapers delivered to OBERDECK’s address. For larger packages, we ask you to contact us separately. We do not assume any liability.

Sustainability is very important to us. You can help us in this by not having your towels changed daily. Our shampoos and personal care products come from local, sustainable providers. We make every effort to carry out our correspondence for the most part electronically. Our motto is “think before you print”, in line with the notion of the “paperless office”.